Shipping & Returns
Shipping
All in-stock orders are shipped FedEx ground from Dallas, Texas for the contiguous United States and should be received within 3-10 business days. With multiple shipping addresses, delivery charges will be calculated per shipment.
For standard delivery (3-10 business days):
Orders up to $20.00: $10.75
$20.01-$40.00: $12.75
$40.01-$60.00: $13.75
$60.01-$90.00: $15.75
$90.01-$150.00: $18.75
$150.01 and up: call us at 214-630-9101
Additional information
For shipments to Alaska, Hawaii, Puerto Rico, and international please contact our customer service for shipping rates and delivery, 214-630-9101.
Business days are Monday – Friday, excluding holidays. Please call our customer service to inquire about holiday shipping availability.
Unfortunately, at this time, we are unable to ship to PO Boxes.
Please check all addresses carefully. LWC Brands guarantees delivery only to the addresses that we are provided. If we are unable to deliver the package, we will return your order to LWC Brands. If the product arrives in good condition, we can send the package back out to you and charge you only the shipping and handling. If the product does not arrive in good condition, you will be responsible for the charges for a new order.
Refunds & Returns
Your satisfaction is our priority. We strive to provide fresh and high-quality food products. Due to the perishable nature of our items, we do not accept returns. However, if you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order details and photos of the issue. We will review your request and, if eligible, offer a replacement or refund at our discretion.
For any concerns, please reach out to our customer support by clicking here or call us at (214) 630-9101.